AutoZone Auto Parts is a well-known chain of automotive retail stores that specialize in selling auto parts and accessories. With a reputation for offering a wide selection of quality products at affordable prices, AutoZone has become a go-to destination for car owners and DIY enthusiasts. Whether customers are in need of a new battery, headlights, or any other car maintenance essentials, AutoZone has them covered. With over a decade of experience in the industry, AutoZone Auto Parts has earned the trust and loyalty of customers nationwide. The brand is committed to providing exceptional customer service and ensuring that every visit to their stores is a positive and helpful experience for all.
Reviews
Andrew was quick to give assistance on the finding the correct wipes for my 24 trax and without hesitation asked if I needed help with installation. Thanks for friendly service
Spoke to a manager named Creed hope i spelled it correctly was very helpful and provided the customer service that is minimal but provided it in such an excellent manner that the service was magnificent KEEP UP THE GOOD WORK SHOW THIS EMPLOYEE RECOGNITION Thank you
Drove 35 minutes to get a water pump that was said to be only one in stock anywhere, needed it badly. I finally get there and told price matching was not possible and when I opened the box to check the part…it was a core (an old pump) that was never sent back..so overall very aggravating experience. This store absolutely needs overhauled management otherwise it’ll be another empty building for lease🤷🏼♂️
Called and was on hold a bit so I headed to the location which was quite busy while still on the line. Eileen answered right before arrival and promptly retrieved and cashed out the part due to the hold time. Thank you Eileen for the above and beyond service.
We like auto zone just bought car 🚗 battery 🔋 for new car 🚗 today 😁 I should get some point 👉☝️ rewards ☺️ for that purchase 😎 awesome 👍 …
The staff was busy doing other things instead of waiting on customers: vacuuming, changing trash, etc…. I assumed it was shift change. The woman that finally waited on me was (after a long time) standing at the counter texting on her phone ( she may have actually been the manager by the way she addressed the staff). Then, she was gone forever getting my part, I assume more texting…. I would have gone to another location, but this store was the only AutoZone with my part. I will not be going back again, I don’t need to watch the staff text while I just stand in front of them waiting.
They didn't have a scanner tool for my check engine light. So I'm bought one on Amazon for like $26 and it's awesome.
Love the staffing employees... Some times everyone needs a good laugh but the delivery service absolutely is terribly bad... There is a shop thts seriously within 100 feet away from them n it takes them every bit of a hour to drop off their parts... I had something delivered to my house from the one on Lorain ave n they were here n less then 20 minutes with the correct parts n brackets as well as the number of items were correct
Andrew was quick to give assistance on the finding the correct wipes for my 24 trax and without hesitation asked if I needed help with installation. Thanks for friendly service
Called and was on hold a bit so I headed to the location which was quite busy while still on the line. Eileen answered right before arrival and promptly retrieved and cashed out the part due to the hold time. Thank you Eileen for the above and beyond service.
Location
7420 Brookpark Rd, Cleveland, OH 44129, United States
Hours
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